To get started, you must first set up the connector to external calendar. Navigate to Admin Zone -> Main menu -> Global settings -> Connectors, API. There is a section Connectors to CRM systems and calendars, where you can connect your external calendar with CDESK.
Click the drop down list next to Define a new connector label and select your calendar( MS Exchange and Google calendar options are currently available).
A new section for entering specific information about your external calendar will appear. Fill in your credentials and server information and click the Save button.
Your CDESK calendar now should be synchronized with your external one.
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